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Total Relationship Marketing, Third Edition: Marketing management, relationship strategy ,CRM, and a new dominant logic for the value-creating network economy

393 Pages·2008·1.99 MB·New!

are RM, CRM and 1to1? Society is a network of relationships - and so is business! The roots of RM Basic ...
Salesforce CRM Admin Cookbook: Over 40 recipes to make effective use of Salesforce CRM with the use of hidden features, advanced user interface techniques, and real-world solutions

266 Pages·2013·9.05 MB·New!

Salesforce CRM is a market-leading customer relationship management (CRM) application ...
CRM at the Speed of Light: Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your

689 Pages·2009·6.96 MB·New!

intelligence to customers, not just the enterprise. Social CRM is critical to business success in today's hyper ...
Best Practices for Implementing Salesforce CRM

119 Pages·2008·2.37 MB

for tracking course completion statistics Best Practices for Implementing Salesforce CRM ...
Managing Customer Experience and Relationships: A Strategic Framework

627 Pages·2016·8.98 MB·New!

Boost profits, margins, and customer loyalty with more effective CRM strategy Managing Customer ...
CRM Unplugged: Releasing CRM's Strategic Value

224 Pages·2004·2.52 MB·New!

corporations. The descriptions of how to use CRM to increase competitive advantage and improve profitability ...
Force.com Apex Code Developer's Guide - Salesforce CRM

444 Pages·2010·3.94 MB

Guide - Salesforce CRM Force.com Apex Code Developer's Guide salesforce.com, inc. ...
Customer Relationship Management

422 Pages·2018·8.93 MB·New!

relationship management as we know it today. It helps readers obtain a comprehensive grasp of CRM strategy ...
Microsoft Dynamics CRM Customization Essentials: Use a no-code approach to create powerful business solutions using Dynamics CRM 2015

238 Pages·2014·16.17 MB·New!

Dynamics CRM is Microsoft's answer to customer relationship management. The platform's flexibility ...
Deploying and administering Microsoft Dynamics CRM Online and Microsoft Dynamics CRM 2016

286 Pages·2015·4.81 MB

Implementation Guide in earlier versions of Microsoft Dynamics CRM. Microsoft Dynamics CRM 2016 ...
Internet Marketing Start to Finish: Drive Measurable, Repeatable Online Sales with Search Marketing, Usability, CRM, and Analytics

317 Pages·2011·8.53 MB·New!

to CRM analysis • Redefine messages to respond to your key audiences’ personas • Architect and design ...
Integrated Business Information Systems: A Holistic View of the Linked Business Process Chain ERP-SCM-CRM-BI-Big Data

206 Pages·2017·5.26 MB·New!

(CRM), Business Intelligence (BI) and Big Data Analytics (BDA) are business related tasks and processes ...
CRM for Dummies

415 Pages·2016·8.63 MB·New!

CRM for Dummies Lars Helgeson ...
CRM in Financial Services: A Practical Guide to Making Customer Relationship Management Work

721 Pages·2003·2.07 MB

Chapter 1 Data management – moving from CRM to e-business customer Introduction 302; Building ...
Connected CRM: Implementing a Data-Driven, Customer-Centric Business Strategy

258 Pages·2014·4.61 MB·New!

Praise for Connected CRM “Many books explore the subject of CRM. In this book the ‘m ...
Effective CRM using Predictive Analytics

390 Pages·2016·22.81 MB·New!

A step-by-step guide to data mining applications in CRM. Following a handbook approach, this book ...
Microsoft Dynamics CRM 2011 Applications (MB2-868) Certification Guide: A practical guide on how to use and manage Microsoft Dynamics CRM 2011 that focuses on helping you to pass the Microsoft certification exam

344 Pages·2013·5.47 MB·New!

Managing any relationship can be difficult. Microsoft Dynamics CRM 2011 enables an organization ...
Mastering Zoho CRM: Manage your Team, Pipeline, and Clients Effectively

261 Pages·2017·12.45 MB·New!

Teaches you to use Zoho CRM effectively to benefit your business. This book takes you through ...
Customer Relationship Management: Concepts and Technologies

427 Pages·2015·5.68 MB·New!

textbook, including substantial revisions to bring its coverage up to date with the very latest in CRM ...

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